Hosted Enterprise Business Communications for All.

optiTEL (a Configure Inc. business) offers Enterprise Cloud hosted technologies and employs some of the most experienced credentialed telecommunications engineers in the industry. Our highly skilled US Based Team specializes in driving efficiency and increased productivity into the organizations of our customers and partners. As your growth requirements change, we can grow with you. In fact, our solutions are a catlyst for your growth.

For organizations that are committed to on-premise Contact Centers but would prefer a trusted partner to monitor and conduct ongoing changes that represent an ongoing support challenge for internal IT teams, optiTEL has flexible offerings to help reduce the support burden associated with these systems. 

Should you need to expand your Network Operations capabilities to increase monitoring, management and response capabilities or explore the benefits of SD-WAN (Software Defined Networking) to add resiliency and ease of management to your existing wide area network we are the reliable business partner that will there to deliver for you.

Our Engineering Team

The OptiTEL team possesses some of the highest credentialed engineers available.

Customer Focus

We drive success by allowing our customers and partners to focus on their business.

Cloud Hosted Telephony

We deploy Enterprise Hardware and Software solutions in our data-centers to ensure high performance and availability.

Outstanding Support

Our support organization is there for you when you need us. Whether it is a question or a MACD request, we are there for you.

optiTEL Hosted IP Telephony (VOIP) is provided by Configure Inc.